All Paws Essentials products carry a 30-day customer satisfaction guarantee. We believe in our Pet CBD products and want you to find the one that best suits your pet’s needs. Through the guarantee, within a 30-day window after ordering your product, All Paws Essentials customers may try and return any product if they do not feel the product meets their pet’s needs. Customers are encouraged to try the product with their pets for at least two weeks. If after two weeks, you are not satisfied with your product, simply email us at info@allpawsessentials.com and inform us of the reason for your return. You may then proceed to shipping the product back to us if instructed. All Paws Essentials does not cover return postage for shipping. Returns may be shipped to the address on the contact page of the website. The guarantee only applies to first time purchases of any product from Alllpawsessentials.com and we will not issue refunds or credits pursuant to this guarantee from a purchase made in a retail store or from an unauthorized seller or from any site other than Allpawsessentials.com. If you purchase multiple quantities of the same product, All Paws Essentials will only issue a refund or credit pursuant to this guarantee for the price of a single quantity of the product. Refunds issued are for the price paid by the customer for the product and specifically excluded costs of shipping and applied discounts. All claims made pursuant to this guarantee must be submitted to All Paws Essentials within 30 days of purchase in accordance with this policy. All Money- Back Guarantees are subject to review and refunds/credits are provided at the sole discretion of All Paws Essentials. All Paws Essentials reserves the rights to refuse refunds or credits, at any time, for orders that exhibit indications of fraudulent behavior.